Frequent Froyo
Frequent Froyo has landed! It’s time to get rewarded with every visit. Joining is free and easy, and with each purchase, you’ll earn Frequent Froyo Points toward enjoying even more of your favourite premium frozen yogurt.
Sign up today to discover a sweeter way to enjoy Yogurberry!
Join
Join Yogurberry Frequent Froyo for free.
Earn
Shop and scan to collect points.
Earn 10% of your purchase.
Enjoy
Redeem your points for free froyos.
10 Points = $1
Frequent Froyo Perks
$5 off
Sign up today for free and receive a welcome gift.
Sign up today for free and
get 20% off your next purchase.
For limited time only!
Birthday
Enjoy a free cup of froyo to celebrate your special day.
Discounts
Early access to exclusive offers, discounts and gifts.
Early access to special offers,
receive exclusive discounts
& free entry to events.
Events
Early access and free entry to special events.
Share the love for froyo
with a friend & both
receive a $5 off voucher.
Frequent Froyo Perks
$5 off
Sign up today for free and receive a welcome gift.
Birthday
Enjoy a free cup of froyo to celebrate your special day.
Discounts
Early access to exclusive offers, discounts and gifts.
Events
Early access and free entry to special events.
Yogurberry APP
Introducing the Yogurberry App – your digital passport to frozen yogurt bliss!
With our sleek and user-friendly interface, you can browse our mouthwatering menu, earn rewards with every purchase and stay up-to-date on exclusive promotions and offers, and unlock exclusive offers and discounts.
Find nearby stores with ease, customise your own profile page.
Download now and start your froyo journey.
FAQs
Yogurberry’s old physical membership cards are no longer in use. We’ve transitioned to our new digital loyalty program, Frequent Froyo, and will no longer be issuing or accepting physical membership cards as we move towards a more sustainable system.
If you believe your account is missing points or you’re experiencing any issues, please contact us at info@yogurberry.com.au for assistance.
You can sign up through our website on the Frequent Froyo page or simply ask one of our friend staff in-store to assist you on your smartphone.
Absolutely! Members get access to exclusive promotions, birthday treats, and early notifications about new products and events.
We’ve recently upgraded our Frequent Froyo membership portal to give you a better experience. While the layout looks a bit different, you can still view your points and redeem your vouchers just like before.
To access your updated QR code, simply log in through our website. After logging in, on the ‘Home’ page, your new QR code will be available, tap ‘Add to wallet’ to add your Frequent Froyo loyalty program card to your smartphone’s wallet.
If you have your old QR code saved, please remove it, as only the new QR codes can be scanned at our stores.
Yes, Points are valid for 24 months. Points balance will expire after 24 months of account inactivity.
You can check your Points balance by logging in to your Frequent Froyo account through our website.
No, loyalty program is personal and non-transferable.
Points can only be awarded at the time of purchase, so be sure to scan your app or card before paying.
You’re in luck! All you need to do is email Yogurberry Customer Service via info@yogurberry.com.au and provide us with your current rewards number.
Points can be redeemed for free frozen yogurt, discounts on eligible purchases, and exclusive offers available only to Frequent Froyo members.
Yes, members will have early access to exclusive promotions, limited-time offers, and bonus Point events.
Yes, each voucher, including but not limited to ‘Welcome Gift’ vouchers, and ‘Birthday Gift’ vouchers has its own specific terms and conditions in addition to general terms of use.
A Welcome Voucher is our way of saying thank you for joining the Frequent Froyo family! It’s a little treat to get you started and can be used on your next purchase. Don’t forget to check the expiry date so you don’t miss out!
Happy Birthday from all of us at Frequent Froyo! Your Birthday Voucher is our special gift to celebrate your big day. It will be sent to you on your birthday and comes with simple instructions to redeem.
We love surprising our members with seasonal promotions, exclusive rewards, and event-based vouchers. Keep an eye on your account or email for the latest offers tailored just for you.
Using your voucher is easy and fun! Just log in to your Frequent Froyo account. On the homepage, you’ll find all your valid vouchers displayed. Pick the one you want to use, tap to reveal its QR code, and show it to any Yogurberry staff member. They’ll handle the rest! The expiry date is shown on the voucher too, so you can plan your treats ahead.
We want everyone to enjoy their rewards, so only one voucher can be used per transaction. This way, you can spread the fun over multiple visits!
At checkout, simply scan your digital loyalty card on your smartphone device, and your Points will be applied to your purchase in the amount you requested.
Most Android or iOS smartphone devices will support Frequent Froyo’s digital card. If you are unable to access your digital card, we can search your membership on the spot. Feel free to provide your member ID, mobile number or email address to one of our friendly staff before checkout.
Unfortunately, we will no longer be offering physical membership cards as we move towards a more sustainable system.
No, Frequent Froyo is completely free!
Points cannot be redeemed for cash. They are only redeemable for products and rewards at Yogurberry stores.
The full Frequent Froyo loyalty program Terms and Conditions can be found here.
Yogurberry’s old physical membership cards are no longer in use. We’ve transitioned to our new digital loyalty program, Frequent Froyo, and will no longer be issuing or accepting physical membership cards as we move towards a more sustainable system.
If you believe your account is missing points or you’re experiencing any issues, please contact us at info@yogurberry.com.au for assistance.
You can sign up through our website on the Frequent Froyo page or simply ask one of our friend staff in-store to assist you on your smartphone.
Absolutely! Members get access to exclusive promotions, birthday treats, and early notifications about new products and events.
We’ve recently upgraded our Frequent Froyo membership portal to give you a better experience. While the layout looks a bit different, you can still view your points and redeem your vouchers just like before.
To access your updated QR code, simply log in through our website. After logging in, on the ‘Home’ page, your new QR code will be available, tap ‘Add to wallet’ to add your Frequent Froyo loyalty program card to your smartphone’s wallet.
If you have your old QR code saved, please remove it, as only the new QR codes can be scanned at our stores.
Yes, Points are valid for 24 months. Points balance will expire after 24 months of account inactivity.
You can check your Points balance by logging in to your Frequent Froyo account through our website.
No, loyalty program is personal and non-transferable.
Points can only be awarded at the time of purchase, so be sure to scan your app or card before paying.
You’re in luck! All you need to do is email Yogurberry Customer Service via info@yogurberry.com.au and provide us with your current rewards number.
Points can be redeemed for free frozen yogurt, discounts on eligible purchases, and exclusive offers available only to Frequent Froyo members.
Yes, members will have early access to exclusive promotions, limited-time offers, and bonus Point events.
Yes, each voucher, including but not limited to ‘Welcome Gift’ vouchers, and ‘Birthday Gift’ vouchers has its own specific terms and conditions in addition to general terms of use.
A Welcome Voucher is our way of saying thank you for joining the Frequent Froyo family! It’s a little treat to get you started and can be used on your next purchase. Don’t forget to check the expiry date so you don’t miss out!
Happy Birthday from all of us at Frequent Froyo! Your Birthday Voucher is our special gift to celebrate your big day. It will be sent to you on your birthday and comes with simple instructions to redeem.
We love surprising our members with seasonal promotions, exclusive rewards, and event-based vouchers. Keep an eye on your account or email for the latest offers tailored just for you.
Using your voucher is easy and fun! Just log in to your Frequent Froyo account. On the homepage, you’ll find all your valid vouchers displayed. Pick the one you want to use, tap to reveal its QR code, and show it to any Yogurberry staff member. They’ll handle the rest! The expiry date is shown on the voucher too, so you can plan your treats ahead.
We want everyone to enjoy their rewards, so only one voucher can be used per transaction. This way, you can spread the fun over multiple visits!
At checkout, simply scan your digital loyalty card on your smartphone device, and your Points will be applied to your purchase in the amount you requested.
Most Android or iOS smartphone devices will support Frequent Froyo’s digital card. If you are unable to access your digital card, we can search your membership on the spot. Feel free to provide your member ID, mobile number or email address to one of our friendly staff before checkout.
Unfortunately, we will no longer be offering physical membership cards as we move towards a more sustainable system.
No, Frequent Froyo is completely free!
Points cannot be redeemed for cash. They are only redeemable for products and rewards at Yogurberry stores.
The full Frequent Froyo loyalty program Terms and Conditions can be found here.
